Privacy Policy

BugBanish ("Company," "we," "us," or "our"), located at 1600 Pennsylvania Avenue NW, Washington, DC 20500, operates the website bugbanish.site. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, telephone number, and address that you voluntarily provide when filling out contact forms, requesting quotes, or contacting us.
• Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, and pages viewed.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to help customise our website and improve your experience.

2. How We Use Your Information

• To provide, operate, and maintain our pest control services
• To respond to your inquiries, quotes, and service requests
• To send service confirmations, appointment reminders, and follow-up communications
• To send periodic emails regarding your service or promotions (you may opt out at any time)
• To analyse usage trends to improve our website and services
• To comply with applicable legal obligations

3. Disclosure of Your Information

We do not sell, trade, or rent your personally identifiable information to third parties without your consent, except in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business, provided they keep this information confidential.
• Legal Requirements: Where required by law, to respond to legal process, or to protect the rights, property, or safety of BugBanish, our customers, or others.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies. We use essential cookies (for website function), analytics cookies (to understand usage), and preference cookies (to remember your settings).

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we retain customer contact information for up to 3 years from your last interaction.

6. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, opt out of marketing communications, and data portability where technically feasible. To exercise these rights, contact us at info@bugbanish.site.

10. California Privacy Rights (CCPA)

California residents have specific rights under the CCPA. You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your personal information. We do not sell personal information. Contact us at info@bugbanish.site to exercise your rights.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review this page periodically for any changes.

12. Contact Us

• Email: info@bugbanish.site
• Phone: +1 708-430-7335
• Mail: BugBanish, 1600 Pennsylvania Avenue NW, Washington, DC 20500